Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000

Cheapest
rate per night

8,1

Excellent
based on 1 103 reviews
Crowne Plaza Syracuse - Syracuse, NY, United States
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Hotels.com R1 308
Hotwire R1 425
Priceline R1 442
Hotels.com
Hotwire
Priceline

Good to know

Distance to city centre 0,5 km
Location rating 8,6
Nearest airport Syracuse Hancock Intl
Distance to airport 7,7 km

Rooms

Check-in
Check-out

King rooms

R1 703+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R1 703 per night
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Unknown
R2 798 per night

Executive rooms

R8 593+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R8 593 per night

Double rooms

R1 444+

Photo
Bed type
Provider
Nightly base price
IMAGE
Double bed
R1 444 per night
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Double bed
R1 716 per night
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Double bed
R1 807 per night
IMAGE
Double bed
R1 882 per night
IMAGE
Double bed
R2 173 per night
IMAGE
Double bed
R2 173 per night
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Double bed
R3 260 per night

Leisure rooms

R1 308+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R1 308 per night
IMAGE
King bed
R1 425 per night
IMAGE
King bed
R1 485 per night
IMAGE
King bed
R1 485 per night
IMAGE
King bed
R1 485 per night
IMAGE
King bed
R1 667 per night
IMAGE
King bed
R1 697 per night
IMAGE
King bed
R1 785 per night

Standard rooms

R1 442+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 442 per night
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Unknown
R1 838 per night
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Unknown
R1 838 per night
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Unknown
R1 932 per night
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Unknown
R2 686 per night

Reviews

Traveller rating

174
116
57
18
10

Time of year

Traveller type

Show reviews that mention

+
bed was very comfortable in 58 reviews
close to the highway in 36 reviews
cocktail menu in 15 reviews
convenient location in 104 reviews
drink voucher in 4 reviews
executive king room in 10 reviews
free wine in 3 reviews
friendly staff in 20 reviews
library lounge in 24 reviews
nice bar in 28 reviews
nice hotel in 78 reviews
nice view in 30 reviews
parking fee in 73 reviews
parking not free in 87 reviews
rain shower in 59 reviews
room very close in 136 reviews
room was clean in 165 reviews
rooms were small in 13 reviews
sheets folded in 8 reviews
staff parking in 180 reviews
staff was friendly in 155 reviews
syracuse university in 10 reviews
  • Mediocre
    Aug 2019
    4,0

    Convenience to the Interstate and the free drink. At least it kind of made up for the sketchy parking garage with no valet.

    This is not a 4* hotel. There was no switch plate on the light switch. There was no bottled water or anything in the minibar. The location doesn’t seem all that safe for a single traveler. Bring your own toiletries, beoyoi might get one shower

  • Excellent
    Aug 2019
    8,5

    The building is cylindrical, making all the rooms wedge shaped and spacious.

    The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).

  • Good
    Aug 2019
    7,0

    The location, breakfast. And the dinner we had in the restaurant was delicious.

    Queen beds were smaller than usual. When I asked about parking, I was told it was free, but got charged extra $15 for overnight parking. Thought that was sly. Exhaust vent in toilet was not working.

  • Okay
    Aug 2019
    5,0

    Easy parking in downtown. Friendly check-in process.

    Upon arrival the A/C was not working, room was extremely warm. Dust from renovations still on window ledge. Round shaped hotel yielded awkward shaped rooms. Breakfast was far below acceptable: coffee was cold and then when acknowledged by hostess, returned with another pot of cold coffee! Buffet breakfast: butter, cream cheese and fruit left uncovered our whole breakfast, flies sitting on these items.

  • Excellent
    Aug 2019
    10,0

    The greeting from the front staff member

    I asked for regular coffee (k-cups) and all I got was decaf and all our k-cups in our room were decaf.

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About

Overview

The Crowne Plaza Syracuse is an upscale option for those who are looking for a place to stay in the area. The hotel features 279 rooms, which includes three luxury suites. The property can be a stellar choice for those who are traveling on business, as well as those who are traveling for pleasure. The location of the hotel is another nice feature, making it easy to get around the city. The rooms at the property have some quality amenities that help to make the guests feel right at home. Travelers can expect premium bedding, along with a workspace in the rooms. The desks feature ergonomic chairs, as well. The rooms have flat-screen TVs, room service, air conditioning, a coffee and tea maker, a private bathroom with a shower and tub combination, and daily housekeeping. Hypoallergenic bedding is available if needed. ADA compliant rooms are available, as well. The hotel services and amenities are just as impressive as the features found in the rooms. Guests will find a library lounge, meeting and event space, an executive lounge, a complimentary fitness center, and concierge services. Same day dry cleaning and laundry are available during the workdays. Guests can dine on-site at Redfield’s Restaurant. Travelers at the hotel will be close to parks, places of business, and they will be close to the 81, which can help them quickly get to other areas they may need to visit. The property is also close to some great places to dine, such as Strong Heart’s Café, Franco’s Pizzeria & Deli, and Funk ‘n Waffles.

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More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,1 Excellent

based on 1 103 reviews

8,6

Location

8,1

Service

6,3

Breakfast

4,6

Comfort

Things to know

  • Great reception
  • Good accessibility by car

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Internet
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Free airport shuttle
Storage available
Lift
Hairdryer
Parking (surcharge)
Wedding services
Laundry facilities
Cable or satellite TV

Photos

Crowne Plaza Syracuse - Syracuse - Building Provided by Leonardo All photos (36)
Crowne Plaza Syracuse - Syracuse - Banquet hall Banquets (3)
Crowne Plaza Syracuse - Syracuse - Bathroom Bathroom (1)
Crowne Plaza Syracuse - Syracuse - Bedroom Bedroom (6)

Location

Most popular landmarks

  • Syracuse Stage 287 m
  • Everson Museum of Art 0,5 km
  • Oncenter War Memorial Arena 0,6 km
  • Erie Canal Museum 0,7 km
  • Landmark Theatre 0,8 km
  • Clinton Square 1 km

Getting around

Syracuse Hancock Intl 7,7 km
Ithaca Tompkins County 67 km
Syracuse 3,9 km
Syracuse New York - State Fair 7,6 km

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