Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000

Cheapest
rate per night

7,6

Good
based on 479 reviews
Crowne Plaza Syracuse - Syracuse, NY, United States
Fri 5/7
-
Sat 5/8
Compare vs KAYAK |

Provider Nightly total
HOTELOPIAPV R1 161
Snaptravel R1 238
Snaptravel R1 266
HOTELOPIAPV
Snaptravel
Snaptravel

Good to know

Value for money

7,3

Distance to city centre

0,5 km

Location rating

8,0

Nearest airport

Syracuse Hancock Intl

Distance to airport

7,7 km

Rooms available at Crowne Plaza Syracuse

Fri 5/7
Sat 5/8

Standard rooms

R1 161+

Bed type
Provider
Nightly base price
Unknown
R1 161 per night
Unknown
R1 238 per night
Unknown
R1 266 per night
Unknown
R1 455 per night
Unknown
R1 476 per night
Unknown
R1 503 per night
Unknown
R1 549 per night
Unknown
R1 549 per night
Unknown
R4 766 per night
Unknown
R6 083 per night

Double rooms

R1 371+

Bed type
Provider
Nightly base price
Double bed
R1 371 per night
Double bed
R1 592 per night
Unknown
R1 712 per night
Unknown
R2 974 per night

King rooms

R1 413+

Bed type
Provider
Nightly base price
Unknown
R1 413 per night
Unknown
R1 419 per night
Unknown
R1 419 per night
Unknown
R1 419 per night
King bed
R1 526 per night
King bed
R1 685 per night
King bed
R1 774 per night
King bed
R1 774 per night
King bed
R2 693 per night

Leisure rooms

R1 569+

Bed type
Provider
Nightly base price
Unknown
R1 569 per night

Reviews of Crowne Plaza Syracuse

Pros

Cons

Traveller rating

22
4
6
4
4

Time of year

Traveller type

Show reviews that mention

+
room was clean in 155 reviews
staff was helpful in 116 reviews
front desk in 84 reviews
hotel was very close in 65 reviews
free parking in 59 reviews
location was convenient in 57 reviews
small and the shower in 57 reviews
bathroom was so small in 50 reviews
room service in 44 reviews
close to highway in 27 reviews
view was nice in 26 reviews
shuttle service in 23 reviews
bed was comfortable in 17 reviews
library lounge in 13 reviews
syracuse university in 11 reviews
bed too soft in 7 reviews
complimentary drink in 5 reviews
drink voucher in 4 reviews
restaurant were great in 4 reviews
two people in 4 reviews
business professionals in 3 reviews
beds where uncomfortable in 2 reviews
  • Excellent
    Aug 2019
    8,5

    The building is cylindrical, making all the rooms wedge shaped and spacious.

    The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).

  • Okay
    Apr 2019
    6,0

    Noisy. Highway next door. Renovations going on till late in the building. Little sound proofing between rooms.

  • Good
    Dec 2017
    7,4

    House keeping - did not renew cin room coffee or collect used cups/glasses.

  • Okay
    Aug 2017
    5,7

    Free Shuttle Joke

    Clean comfortable

    Free Shuttle isn't available most of time they take you places and can't pick you up even when you aren't in a hurry, refusal

  • Mediocre
    Aug 2016
    3,1

    Crowne Plaza Syracuse

    Location to restaurants and entertainment.

    Rooms are outdated and not clean. Bathroom had mold around toilet and shower. Customer service - Upon check in, I explained the wrong room was given to us, as the confirmation showed how many and what type of bed we should have. They did not care and told me the room I had was correct. Upon checkout, my credit card was charged for the room, even though I had paid through a booking site. I explained this to the woman at the desk, and she said since they could not find record of payment, she would not refund me. Instead of trying to satisfy me by making a simple phone call to the booking site, she told me I had to do the work and contact the booking site to find out details and then contact her to get the refund.

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About Crowne Plaza Syracuse

Overview

The Crowne Plaza Syracuse is an upscale option for those who are looking for a place to stay in the area. The hotel features 279 rooms, which includes three luxury suites. The property can be a stellar choice for those who are traveling on business, as well as those who are traveling for pleasure. The location of the hotel is another nice feature, making it easy to get around the city.

The rooms at the property have some quality amenities that help to make the guests feel right at home. Travelers can expect premium bedding, along with a workspace in the rooms. The desks feature ergonomic chairs, as well. The rooms have flat-screen TVs, room service, air conditioning, a coffee and tea maker, a private bathroom with a shower and tub combination, and daily housekeeping. Hypoallergenic bedding is available if needed. ADA compliant rooms are available, as well.

The hotel services and amenities are just as impressive as the features found in the rooms. Guests will find a library lounge, meeting and event space, an executive lounge, a complimentary fitness center, and concierge services. Same day dry cleaning and laundry are available during the workdays. Guests can dine on-site at Redfield’s Restaurant.

Travelers at the hotel will be close to parks, places of business, and they will be close to the 81, which can help them quickly get to other areas they may need to visit. The property is also close to some great places to dine, such as Strong Heart’s Café, Franco’s Pizzeria & Deli, and Funk ‘n Waffles.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,6 Good

based on 479 reviews

7,8

Cleanliness

7,8

Comfort

7,0

Facilities

8,0

Location

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities at Crowne Plaza Syracuse

Conference rooms
Shuttle service (free)
Computer use available
Wedding services
ATM on-site
Free Wi-Fi
Radio
Business centre
Wake-up service
Pets allowed on request. Charges may apply.
Wi-Fi available in all areas
Internet
Daily housekeeping
Disabled access
Fax/photocopying
Linens
Concierge service
Towels
Safety deposit box
Gift shop
Seating area
Laundry facilities
Lift
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Room service
Smoke alarms
Heating
Shower
Accessible by lift
Hypoallergenic
Physical distancing in dining areas
Physical distancing rules
First-aid kit
Interconnected room(s) available
Socket near the bed
Alarm clock
Key card access
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Express check-out
Parking
Body soap
Hairdryer
Fitness centre
Screens or physical barriers placed between staff and guests in appropriate areas
Tea/coffee maker
Cable or satellite TV
Telephone
Use of cleaning chemicals that are effective against coronavirus
Carpeted
Air-conditioned
Newspapers
Toilet
Guest accommodation is disinfected between stays
Toilet paper
All plates, cutlery, glasses and other tableware have been sanitised
Pay-per-view channels
Safe
Free airport shuttle
City view
Delivered food is securely covered
Dustbins
Food can be delivered to guest accommodation
Coffee machine
Guests can opt out of accommodation cleaning
TV
Upper floors accessible by lift
Conditioner
Staff follow all safety protocols as directed by local authorities
Desk
Vending machine (drinks)
Vending machine (snacks)
Private bathroom
Wardrobe or closet
24-hour front desk
Storage available

FAQs when booking at Crowne Plaza Syracuse

Where is Crowne Plaza Syracuse located?

When is check-in time and check-out time at Crowne Plaza Syracuse?

Does Crowne Plaza Syracuse offer free Wi-Fi?

Does Crowne Plaza Syracuse offer free parking?

Does Crowne Plaza Syracuse offer free airport shuttle service?

How far is Crowne Plaza Syracuse from the airport?

Can you bring pets to Crowne Plaza Syracuse?

Does Crowne Plaza Syracuse have a pool?

Photos of Crowne Plaza Syracuse

Crowne Plaza Syracuse - Syracuse - Building
All photos (35)
Crowne Plaza Syracuse - Syracuse - Building
Building (3)
Crowne Plaza Syracuse - Syracuse - Bedroom
Bedroom (9)
Crowne Plaza Syracuse - Syracuse - Lobby
Lobby (1)
Crowne Plaza Syracuse - Syracuse - Restaurant
Restaurant (1)

Property safety measures

Crowne Plaza Syracuse has implemented the following measures:

Heightened sanitation

Daily cleaning, increased availability of sanitation products.

Social distancing measures

Lobbies with safe social distancing.

Streamlined check-in and check-out.

Minimal contact with hotel personnel and other guests.

Location

Most popular landmarks

  • Syracuse Stage287 m
  • Everson Museum of Art0.5 km
  • Oncenter War Memorial Arena0.6 km
  • Erie Canal Museum0.7 km
  • Landmark Theatre0.8 km
  • Clinton Square1 km

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