Good to know
|Distance to city centre||0,5 km|
|Nearest airport||Syracuse Hancock Intl|
|Distance to airport||7,7 km|
Time of year
Show reviews that mention
|bed was very comfortable||in 58 reviews|
|close to the highway||in 36 reviews|
|cocktail menu||in 15 reviews|
|convenient location||in 104 reviews|
|drink voucher||in 4 reviews|
|executive king room||in 10 reviews|
|free wine||in 3 reviews|
|friendly staff||in 20 reviews|
|library lounge||in 24 reviews|
|nice bar||in 28 reviews|
|nice hotel||in 78 reviews|
|nice view||in 30 reviews|
|parking fee||in 73 reviews|
|parking not free||in 87 reviews|
|rain shower||in 59 reviews|
|room very close||in 136 reviews|
|room was clean||in 165 reviews|
|rooms were small||in 13 reviews|
|sheets folded||in 8 reviews|
|staff parking||in 180 reviews|
|staff was friendly||in 155 reviews|
|syracuse university||in 10 reviews|
Convenience to the Interstate and the free drink. At least it kind of made up for the sketchy parking garage with no valet.
This is not a 4* hotel. There was no switch plate on the light switch. There was no bottled water or anything in the minibar. The location doesnâ€™t seem all that safe for a single traveler. Bring your own toiletries, beoyoi might get one shower
The building is cylindrical, making all the rooms wedge shaped and spacious.
The lobby and front entrance were on the opposite side from the parking garage, making check-in confusing for a lone traveler who's carrying a ton of stuff and exhausted to find their way around. The elevators' electronic floor selection touchpad system is confusing, at first. The shower is terrible, with a low-pressure "rainfall" stream that made it difficult to wash the shampoo from my hair. The bed was half firm and half soft; neither was very comfortable. The frame was so flimsy that, when I shifted, I felt like it was going to collapse. I'm heavy, 200lbs, but that shouldn't be enough to nearly break a mattress and frame! Also, the location next to the highway is very loud and earplugs couldnt drown out the sound fully (I was on the 14th floor).
The location, breakfast. And the dinner we had in the restaurant was delicious.
Queen beds were smaller than usual. When I asked about parking, I was told it was free, but got charged extra $15 for overnight parking. Thought that was sly. Exhaust vent in toilet was not working.
Easy parking in downtown. Friendly check-in process.
Upon arrival the A/C was not working, room was extremely warm. Dust from renovations still on window ledge. Round shaped hotel yielded awkward shaped rooms. Breakfast was far below acceptable: coffee was cold and then when acknowledged by hostess, returned with another pot of cold coffee! Buffet breakfast: butter, cream cheese and fruit left uncovered our whole breakfast, flies sitting on these items.
The greeting from the front staff member
I asked for regular coffee (k-cups) and all I got was decaf and all our k-cups in our room were decaf.
The Crowne Plaza Syracuse is an upscale option for those who are looking for a place to stay in the area. The hotel features 279 rooms, which includes three luxury suites. The property can be a stellar choice for those who are traveling on business, as well as those who are traveling for pleasure. The location of the hotel is another nice feature, making it easy to get around the city. The rooms at the property have some quality amenities that help to make the guests feel right at home. Travelers can expect premium bedding, along with a workspace in the rooms. The desks feature ergonomic chairs, as well. The rooms have flat-screen TVs, room service, air conditioning, a coffee and tea maker, a private bathroom with a shower and tub combination, and daily housekeeping. Hypoallergenic bedding is available if needed. ADA compliant rooms are available, as well. The hotel services and amenities are just as impressive as the features found in the rooms. Guests will find a library lounge, meeting and event space, an executive lounge, a complimentary fitness center, and concierge services. Same day dry cleaning and laundry are available during the workdays. Guests can dine on-site at Redfield’s Restaurant. Travelers at the hotel will be close to parks, places of business, and they will be close to the 81, which can help them quickly get to other areas they may need to visit. The property is also close to some great places to dine, such as Strong Heart’s Café, Franco’s Pizzeria & Deli, and Funk ‘n Waffles.
based on 1 103 reviews
Things to know
- Great reception
- Good accessibility by car
Policies vary by room type and provider.
Reviews about Crowne Plaza Syracuse
Most popular landmarks
- Syracuse Stage 287 m
- Everson Museum of Art 0,5 km
- Oncenter War Memorial Arena 0,6 km
- Erie Canal Museum 0,7 km
- Landmark Theatre 0,8 km
- Clinton Square 1 km
|Syracuse Hancock Intl||7,7 km|
|Ithaca Tompkins County||67 km|
|Syracuse New York - State Fair||7,6 km|