Good to know
|Distance to city centre||5,3 km|
|Nearest airport||Surabaya Juanda|
|Distance to airport||10,4 km|
|"Ambience.Staff were really courteous n helpful"||(in 31 reviews)|
|"Good coffee at breakfast.Nice pool."||(in 69 reviews)|
|"The buffet breakfast also excellent ."||(in 28 reviews)|
|"Bed sheet dirty with blood stain in room 210."||(in 3 reviews)|
|"Looks old and tiered"||(in 2 reviews)|
|"Bed sheet dirty with blood stain in room 210."||(in 7 reviews)|
Time of year
Show reviews that mention
|beautiful garden||in 5 reviews|
|bed sheet||in 7 reviews|
|bit dated||in 6 reviews|
|buffet breakfast||in 47 reviews|
|comfortable hotel||in 42 reviews|
|comfy bed||in 25 reviews|
|kurang||in 6 reviews|
|need to change||in 4 reviews|
|nice room||in 74 reviews|
|place to stay||in 16 reviews|
|reception staff||in 55 reviews|
|shopping mall||in 4 reviews|
|surabaya||in 10 reviews|
|swimming pool||in 88 reviews|
clean , quit n comfort
Waiting to long upon check in. Nobody assist us or give a welcome drink etc.
The pool, the room, the breakfast, overall is good, value for money.
Overall is good.. ^_^
The exterior seem well maintain but not the guest room.
Bathroom is dirty and has bad smell from the drain hole, while the water from the ahower smell not good, probably the use of deep well water. The shower fitting is horrible. I am surprise that Novotel has this kind of standard. I have to wait until 3:00 AM to get the room.
Didn’t venture out much
Room allotted lacked cleanliness. Inside room the wall had dirt
The layout and the facilities
Like an oasis in the heart of an urban landscape, Novotel Surabaya Hotel & Suites is a unique 4-star resort in Surabaya's business district. Holidaymakers and business guests alike will be enchanted by the landscape gardens, outdoor pools and numerous facilities such as conferencing facilities, a fitness center, outdoor pool, sauna, Jacuzzi, tennis courts, basketball facilities, a Kids Club, Mini Outbound & Animal Conservatory. With the city on your doorstep, prepare for an exciting stay at Novotel.
based on 5 886 reviews
Things to know
- Spacious rooms
- Pleasant hotel grounds
- Nice building
- Friendly atmosphere
Policies vary by room type and provider.
FAQs when booking at Novotel Surabaya - Hotel & Suites
Where is Novotel Surabaya - Hotel & Suites located?
Novotel Surabaya - Hotel & Suites is located at Jalan Ngagel 173-175, 5,3 km from the centre of Surabaya. Mpu Tantular Museum is the closest landmark to Novotel Surabaya - Hotel & Suites.
When is check-in time and check-out time at Novotel Surabaya - Hotel & Suites?
Check-in time is 14:00 and check-out time is 13:00 at Novotel Surabaya - Hotel & Suites.
Does Novotel Surabaya - Hotel & Suites offer free Wi-Fi?
Yes, Novotel Surabaya - Hotel & Suites offers free Wi-Fi.
Does Novotel Surabaya - Hotel & Suites offer free parking?
Yes, Novotel Surabaya - Hotel & Suites offers free parking.
Does Novotel Surabaya - Hotel & Suites offer free airport shuttle service?
No, Novotel Surabaya - Hotel & Suites does not offer free airport shuttle service.
How far is Novotel Surabaya - Hotel & Suites from the airport?
Novotel Surabaya - Hotel & Suites is 10,4 km from Surabaya Juanda. Novotel Surabaya - Hotel & Suites is 70,1 km from Malang.
Can you bring pets to Novotel Surabaya - Hotel & Suites?
No, pets are not allowed at Novotel Surabaya - Hotel & Suites.
Does Novotel Surabaya - Hotel & Suites have a pool?
Yes, Novotel Surabaya - Hotel & Suites has a pool on-site.
Most popular landmarks
- Mpu Tantular Museum 0,5 km
- Surabaya Zoo 0,6 km
- Surabaya Town Square 1,3 km
- Royal Plaza Surabaya 1,7 km
- Sharp Bamboo Monument 3,1 km
- Monumen Kapal Selam 3,5 km
|Surabaya Juanda||10,4 km|