Good to know
|Distance to city centre||2,6 km|
|Distance to airport||36,7 km|
|"Excellent bar and restaurant food."||(in 42 reviews)|
|"Very friendly and helpful staff."||(in 247 reviews)|
|"Great location, comfy bed"||(in 98 reviews)|
|"Bar service was pretty poor."||(in 26 reviews)|
|"1 of bar staff quite rude"||(in 22 reviews)|
|"Most of the lockers in the changing rooms were broken."||(in 11 reviews)|
Time of year
Show reviews that mention
|bar area||in 93 reviews|
|beds with bunk||in 44 reviews|
|bit tired||in 8 reviews|
|breakfast was good||in 44 reviews|
|car parking||in 67 reviews|
|changing rooms||in 41 reviews|
|comfortable bed||in 133 reviews|
|family room||in 301 reviews|
|good breakfast||in 187 reviews|
|good location||in 113 reviews|
|good selection||in 21 reviews|
|good size||in 14 reviews|
|leisure facilities||in 33 reviews|
|nice hotel||in 10 reviews|
|room service||in 67 reviews|
|staff were friendly||in 333 reviews|
|swimming pool||in 90 reviews|
|value for money||in 68 reviews|
check in was a seamless experience, staff very helpful and friendly , easy upgrade from family room to executive room as I was on my own and only £10. Room clean , well equipped apart from toilet roll holder broken.
Everything was fine apart from toilet roll holder being broken. room was a little hot and I couldn't work out how to work the air conditioning , but that's me rather than the hotel.
Service and the layout.
The room was brilliant as was the swimming pool.
The wait for room service! Took 45 mins for them to answer the phone. Also to get served at the bar took ages!!
Location, staff family rooms
Being renovated no fridge in rooms showers tired
Location was decent with swimming pool and festival park shopping area in walking distance. Breakfast was substation and reasonable quality.
Charge £10 per hour for early check in and £5 for parking. I have never experienced either of these charges when staying in other hotels. Overpriced for what you get. Receptionist wasn’t very helpful often was out the back rather than serving customers. Waited a long time to be seen. I think price should be lower during the construction period and rooms are still very dated. Staff appeared rushed although bar area was very quiet so not very attentive.
Best Western Plus Stoke-on-Trent Moat House hotel has a four-star rating. It is a large hotel with beautifully landscaped grounds and an outdoor patio. Great for families, it has standard rooms, suites with a dining area and living room, as well as family rooms with bunk beds.
Walk to fast-food restaurants and entertainment venues such as the Stoke Ski Center, Waterworld, and a bowling alley from the hotel. Tourist attractions such as the casino, Alton Towers, Dudson Museum, the Trent and Mersey Canal, and Trentham Monkey Forest are also a short drive away. Back at the hotel, there is a swimming pool, hot tub, steam room, and fitness center for guests to enjoy.
Best Western Plus Stoke-on-Trent Moat House hotel is only 5 minutes away from downtown making it a good choice for business travelers. Individuals staying here on business can take advantage of its business center which provides internet access, copying, and printing services. After a day of meetings, it is also convenient to grab a drink or bite to eat at the hotel’s Trent Moat House Restaurant.
With eight meeting rooms, the Best Western Plus Stoke-on-Trent Moat House can accommodate almost any event. It has smaller conference rooms for baby showers, larger rooms for training meetings, and outdoor space for events such as corporate picnics. There is also a grand ballroom with dramatic lighting and a spacious dance floor for wedding receptions, graduation parties, or birthday celebrations.
based on 2 921 reviews
Things to know
- Spacious rooms
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Best Western Plus Stoke-on-Trent Moat House
Where is Best Western Plus Stoke-on-Trent Moat House located?
Best Western Plus Stoke-on-Trent Moat House is located at Etruria Hall, Festival Way, Etruria, 2,6 km from the centre of Stoke-on-Trent. Hanley Potteries Museum is the closest landmark to Best Western Plus Stoke-on-Trent Moat House.
When is check-in time and check-out time at Best Western Plus Stoke-on-Trent Moat House?
Check-in time is 15:00 and check-out time is 11:00 at Best Western Plus Stoke-on-Trent Moat House.
Does Best Western Plus Stoke-on-Trent Moat House offer free Wi-Fi?
Yes, Best Western Plus Stoke-on-Trent Moat House offers free Wi-Fi.
Does Best Western Plus Stoke-on-Trent Moat House offer free parking?
No, Best Western Plus Stoke-on-Trent Moat House does not offer free parking.
Does Best Western Plus Stoke-on-Trent Moat House offer free airport shuttle service?
No, Best Western Plus Stoke-on-Trent Moat House does not offer free airport shuttle service.
How far is Best Western Plus Stoke-on-Trent Moat House from the airport?
Best Western Plus Stoke-on-Trent Moat House is 36,7 km from Manchester. Best Western Plus Stoke-on-Trent Moat House is 55,3 km from Liverpool J. Lennon.
Can you bring pets to Best Western Plus Stoke-on-Trent Moat House?
No, pets are not allowed at Best Western Plus Stoke-on-Trent Moat House.
Does Best Western Plus Stoke-on-Trent Moat House have a pool?
Yes, Best Western Plus Stoke-on-Trent Moat House has a pool on-site.
Reviews about Best Western Plus Stoke-on-Trent Moat House
Most popular landmarks
- Hanley Potteries Museum 1,2 km
- Potteries Shopping Centre 1,3 km
- Burslem 2,1 km
- Stoke-on-Trent Railway Station 2,3 km
- Vale Park 2,6 km
- bet365 Stadium 4,5 km
|Liverpool J. Lennon||55,3 km|
|Stoke-on-Trent Hanley Bus Station||1,3 km|
|Stoke-on-Trent Longport, Staffs||2,1 km|