|Distance to city centre||1,1 km|
|Distance to airport||16,6 km|
|close to penn station||in 140 reviews|
|empire state||in 19 reviews|
|location my room||in 1 024 reviews|
|location was great||in 1 363 reviews|
|long line||in 102 reviews|
|madison square||in 41 reviews|
|old and dirty||in 26 reviews|
|peeling paint||in 82 reviews|
|room was dirty||in 267 reviews|
|staff was friendly||in 454 reviews|
|times square||in 85 reviews|
|worst hotel||in 687 reviews|
The fact that i brought medical grade cleaning products with me.
Less bed bugs would be nice, less flies flying around, maybe vacuum once in a while. The place smelled like a corpse died in there. Black mold in the showers, and hardly any AC. Called 3 times no one came to fix. I tried to get a refund from PRICELINE.com which is another horrible site, charged and 85 fee for a 65 dollar room, and gave no refund for the appalling conditions we had to stay in. I will never use priceline again
1. They charged us $68 in fees because we reserved through third party 2. Lamp was broken 3. Mold on curtains 4. Paint peeling off walls 5. Phone did not work 6. No towels 7. No pillow cases nor bed quilt/cover 8. Ceiling had paper stuck to it 9. Windows were filthy. I have pictures of each of theses. I have used kayak before and stayed at the Penn. I was greatly disappointed. Staff were non responsive, we finally got towels, pillow covers and a new lamp, after we got a supervisor involved.
Stay was fine
They hit us with an unexpected 'facility fee' of almost $50 - for the new total price we could have stayed other locations we know that offer way more value for the money. Somebody's bait and switch - maybe our friends at Kaya..........?
The location can’t be beat. Unless you’d rather be somewhere else. Then that place would probably be better.
I understood the risk in taking their lower tier room to save some money but it seemed like the room hadn’t been updated or cleaned properly since the early 90s.
There was no breakfast, even web site of this hotel said it should be. We were complaining about it, but they said the hotel does not have it.. They also demanded additional $34.25 for hotel fees, and other taxes. The conformation we received did not mention about any other possible charges. I think we should be credited for additional charges.
Web site is not truthful about the facilities and what is included in reality.
Location was the best part
Always a line for check in/anything at the front desk. Doors block no sounds. Additional fees assessed.
I didn't like anything about this place it was poor quality and staff was very rude and disrepectful
The staff should be more professional the rooms need to be cleaned and updates for the price and location
location was awesome
room was rough. stained ceiling tiles, bathroom has missing tiles in tube shower pressure was bad
rooms were not cleaned well at all. beds were made but trash was left in receptacles. bathroom didn’t look like it was cleaned. carpet in room old and also wasn’t vacuumed/cleaned well or maybe wasn’t cleaned daily
Located in the heart of Manhattan, Hotel Pennsylvania is close to many sights and attractions. Guests who like to walk will find this hotel ideal as they can walk to the Empire State Building, Times Square, or Madison Square Garden to take in a basketball or hockey sporting event. It is also a short walk to Penn Station offering easy access to all of New York City. Minutes from many of New York’s hottest nightclubs, it is a great option for a birthday or getaway. Business travelers will also find this hotel to be a convenient choice. It is close to the financial district, garment district, and city hall. Meeting and banquet rooms are also available for conferences or training seminars. Although Hotel Pennsylvania is a historical building, it offers many updated and modern amenities. This includes wireless Internet access, large flat-screen televisions, a pool, sauna, and state-of-the-art fitness center. Each room is further equipped with an ironing board, hairdryer, and mini-refrigerator making it feel a lot like home. After a busy day of work or sightseeing, guests can grab a drink or enjoy dinner in the hotel’s restaurant. Hotel Pennsylvania is pet-friendly and kids always stay for free. When booking, guests can choose from rooms with double or king beds, or suites with separate living areas. Check-in starts at 3 p.m. and check-out is at 11 a.m. If driving, valet/paid parking is available.
Based on 53 560 reviews
Policies vary by room type and provider.
Chelsea is known for: art galleries, shopping, LGBTMore
|New York LaGuardia||10,4 km|
|New York - Penn Station||191 m|
|Secaucus Junction, New Jeresy||7,2 km|