|""Great staff, excellent service""||(in 23 reviews)|
|"The Location and food are phenomenal!"||(in 16 reviews)|
|"We absolutely loved this hotel."||(in 24 reviews)|
|""Tiny rooms, filthy hallways""||(in 33 reviews)|
|"Would not return to the hotel."||(in 22 reviews)|
|"Terrible cumstomer service and management team !"||(in 18 reviews)|
|staff from the beach||in 162 reviews|
|great location||in 139 reviews|
|beach and pool||in 136 reviews|
|best hotel||in 92 reviews|
|south beach||in 89 reviews|
|room was very small||in 80 reviews|
|room service||in 76 reviews|
|great service||in 75 reviews|
|food was great||in 40 reviews|
|ocean view||in 38 reviews|
|front desk||in 37 reviews|
|sls||in 18 reviews|
|dollars extra||in 6 reviews|
|great hotel||in 6 reviews|
|little touches||in 6 reviews|
|incorrectly charged||in 4 reviews|
Very Chic Hotel
Great rooms, great staff, great food, great pool, great location. SLS hits it on all levels!
Experienced an absolutely terrifying check-in experience by a Ms. Yomaira, causing us to cut our stay and leave after one night. Were treated with disrespect and subpar to the expected service to be provided by comparable hotels of the same class. However, in my experience with the Beverley Hills SLS Hotel, the above review of not a reflection of the staff as a whole of these hotels.
My Favorite SB Hotel
Everything about the place is ascetically pleasing, staff is super nice, people are cool and laid back, I brought my three small children there and everyone treated them like they were the cool kids on the block haha. They had a ball, and we felt comfortable, being young parents it's hard to find somewhere to go that's a good balance for our type of family.
Rooms are a little small and food and drink prices a little steep.
Don't Went Too Crazy About It
The room, the bathtub, the decor, the food, the pool.
Customer service needs to improve radically, for such an expensive hotel, they're lacking of guest assistant. Just stayed for one day and encountered that the guest services speaks way to fast and they give you too many directions. Couldn't make it to the pool through the side pool because it was close even for the guests. Things that they didn't told us. The waitress at the bar acted null. Called the valet 30 minutes before I went downstairs to have my car ready and waited 25 minutes more do some dumb excuses from the valet guy, then when I claimed he started to argue with me. My fiance spent in total $500 for one night and it was a HORRIBLE experience. Never coming back.
Great pool party
Rude front desk staff
Not what I expected
The beach staff was friendly.
I didn't like the front desk personnel. Everything we requested the answer was always no. Also, our room wasn't cleaned all day. I had to request for the room to be cleaned when we left for dinner in the evening. Once we returned late at night no towels were left for us. Had to request at 2am.
Small and expensive
The pool was great.
Small rooms expensive everything.
The staff was so friendly and professional
The room although it was gorgeous was quite small and there wasn't any room to keep hung of folded clothes
Wouldnt stay there again
pool area is nice
Staff was friendly at first but did nothing to accommodate us even though we were staying for 5 nights and had 2 rooms and lost or luggage for a few hours by accidentally sending it to another hotel. Room can barely fit 1 person. Food was so overpriced by the pool. Has a snobby vibe. Would never go back, checked out early to go to another hotel..
Exclusive and worth the price
Definitely a high price venue. While the room cost is high, you are not nickel and dimed for everything else like at other hotels on the strip (e.g., you do not pay for beach chairs)...
Rooms are a little on the small side. Great for a luxury/exclusive weekend but gets a little tight beyond a couple nights.
Small rooms, trash bags in hall ways very expensiv
Pool are and location
Housekeeping stored housekeeping trash in the halls. Management not responsive to this condition trash was stored in the hallway 4 out of 5 nights. Drinks are $20:00 each. Rooms are smaller than a jail cell
Very dirty items in room, nothing was replaced
Great service everywwhere -- restaurant, bar, beach. Felt very welcomed. The towel service company is superb.
Understand it's a small room but there were two of us, very strange to have only one wine glass, and one tumbler in the bathroom, while there were two bathrobes. one of the bathrobes literally had caked on boogers on it, very digusting. we displayed it for housekeeping to see and they didn't even replace it. not did they replace the dirty towels they took away. The one wine glass had left over liquid in it from we don't know when. we put them on the room service tray hoping house keeping would get the hint but they simply put it back on our desk. cleaniness in the room was no star. Do not like the fact that Hyde Beach club does not serve the regular cocktail menu at night. the cocktails rocked, and i really didn't want to pay $15 at night for a very watered down vodka soda when the awesome cocktails are $18 during the day.
SLS Hotel South Beach is where beachside luxury meets exciting nightlife in Miami, Florida. The hotel offers personalized services for a memorable and unique experience.
Guests staying in Villa Suites, SLS Signature Suites, and The SLS Parlor Suite have full access to Tier 1 Inclusions. Tier 1 includes airport pickup and drop off for out of town visitors and priority parking for local guests as well as branded gifts, 24/7 personalized service and amenities, and more. Tier 2 Inclusions are available for guests enjoying The Villa Penthouse and Tower Penthouse. Guests in Tier 2 are offered all of the services of Tier 1 as well as access to Jetsmarter, a VanDutch yacht cruise, and a geo-locating luggage tag.
SLS Hotel South Beach offers two onsite restaurants, an 8,000 square foot poolside lunch and drink area, as well as the Bar Centro by José Andrés. At Katsuya, guests have the privilege of experiencing the impressive creating of Master Sushi Chef Katsuya Uechi. Locally inspired dishes are prepared by the playful and impressive José Andrés at Bazaar.
The endless amenities at the SLS Hotel South Beach are enough to keep guests entertained, but the hotel encourages everyone to enjoy the surrounding city and beaches. The Lincoln Road Mall is just an 11-minute walk from the hotel. The mall not only full of shopping, but it is also home to the New World Center and Soundscape Park. Furthermore, the Miami Beach Convention center and Miami Beach Botanical Garden are located about a ½ mile away.
SLS Hotel South Beach prioritizes the guests’ experiences. With personalized services and prime location, this hotel is a great choice for beachgoers, city explorers, nightlife enjoyers, and even those who prefer to lounge at the hotel with an oceanside view all day long.
based on 774 reviews
Policies vary by room type and provider.
Start your day with the delectable José Andrés' Breakfast Table, comprised of freshly baked pastries, cured meats and cheeses, cereal, toast, and fresh fruit, accompanied by your choice of coffee or tea. The SLS Eggs Benedict with 63-degree eggs, Canadian bacon, lemon butter air, and jamón serrano, served on an English muffin, is also a guest favorite. Other options include olive oil mini pancakes with maple syrup and berries, Spanish-style French toast, and patatas bravas with a fried organic egg. Breakfast is served at Bar Centro from Monday to Friday from 7:00 am to 11:00 am and on the weekends until 1:00 pm so you can sleep in.
Some packages offer guests daily breakfast for two at Bar Centro, while other also include a complimentary upgrade and valet parking, as well as a food and beverage credit to spend at the hotel. With the discounts, you can have different choices of bed sizes and also the option to connect rooms, upon availability.
Plan your next Miami party at the SLS Hotel South Beach in one of the stunning venues designed by renowned architect Philippe Starck. Whether you’re planning a cocktail party or product launch, the hotel has over 28,000 sq ft of flexible spaces, including poolside terraces, stunning restaurants, and the upscale Penthouse suites. Blocks of rooms can be reserved for your group, with customized catering, full audiovisual capabilities, and experienced, multilingual staff to make sure your event runs smoothly.
The Hyde Beach at SLS Hotel South Beach is the center of entertainment at the hotel, with over 8,000 sq ft of pool, beach, and indoor and outdoor spaces. This daytime and nighttime space hosts the hottest DJs, weekend pool parties, champagne showers, and popular events. Guests can order signature cocktails and gourmet snacks and reserve a poolside cabana to join in the extravagant Miami party scene. If you prefer something more laid back, Bar Centro hosts unplugged musicians every Wednesday, with complimentary tapas and a roaming caipirinha cart.
Pets that weigh less than 15 lb are welcome to stay in your room at SLS Hotel South Beach. Miami is one of the top dog-friendly cities in the US and there are plenty of great places to spend time with your four-legged friend. Although dogs are prohibited on South Beach, you can take a stroll with you dog along the paved Beach Walk running parallel to the ocean, or to one of the dog parks in the area. A non-refundable pet fee will be charged to the room and a pet waiver must be signed upon check-in.
SLS South Beach is located at 1701 Collins Avenue in South Beach, 2,3 km from the centre of Miami Beach. Miami City Ballet is the closest landmark to SLS South Beach.
Check-in time is 16:00 and check-out time is 11:00 at SLS South Beach.
No, SLS South Beach does not offer free Wi-Fi.
No, SLS South Beach does not offer free parking.
No, SLS South Beach does not offer free airport shuttle service.
SLS South Beach is 15,7 km from Miami. SLS South Beach is 31 km from Fort Lauderdale.
Yes, SLS South Beach has a pool on-site.