Sofitel Marrakech Palais Imperial

Health and safety

• Daily housekeeping
• Contactless check-in/check-out
• Face masks for guests available
• Physical distancing in dining areas
• Physical distancing rules
• Property is cleaned by professional cleaning companies
• CCTV in common areas
• CCTV outside property
• Hand sanitiser in guest accommodation and key areas
• Screens or physical barriers placed between staff and guests in appropriate areas
• Use of cleaning chemicals that are effective against coronavirus
• 24-hour security
• Air purifiers
• Guest accommodation is disinfected between stays
• Guest accommodation sealed after cleaning
• All plates, cutlery, glasses and other tableware have been sanitised
• Delivered food is securely covered
• Guests can opt out of accommodation cleaning
• Staff follow all safety protocols as directed by local authorities
• Disinfection of high-touch surfaces
• First-aid kit
• Safe

General

• Family rooms
• Garden view
• Interconnected room(s) available
• Lockers
• Mountain view
• Pool view
• Storage available
• Quiet street view
• Seating area
• Slippers
• Sofa
• Solarium
• Soundproof rooms
• Soundproofing
• Telephone
• Carpeted
• Tile/marble floor
• City view

Basics

• Wi-Fi available in all areas
• Internet
• Fan
• Fire extinguisher
• Free toiletries
• Smoke alarms
• Heating
• Air-conditioned
• Free Wi-Fi
• Linens
• Towels
• Shampoo
• Adapter
• Body soap
• Dustbins
• Conditioner

Services and conveniences

• ATM on-site
• Business centre
• Wake-up service
• Car hire
• Concierge service
• Currency exchange on-site
• Hammam (Turkish bath)
• Meeting/Banquet facilities
• Room service
• Express check-out
• Private check-in/check-out
• 24-hour front desk
• Wedding services
• Ticket service
• Safety deposit box

Dining

• Electric kettle
• Packed lunches
• Special diet menus (on request)
• Restaurant
• Bar/Lounge
• Food can be delivered to guest accommodation
• Coffee shop
• Minibar
• Snack bar
• Breakfast in the room
• Tea/coffee maker
• Coffee machine
• Vending machine (snacks)
• Dining area

Accessibility and suitability

• Entire unit wheelchair accessible
• Multi-lingual staff
• Hypoallergenic pillow
• Non-feather pillow
• Designated smoking area
• Non-smoking rooms available
• Pets allowed on request. Charges may apply.
• Disabled access
• Lift
• Accessible by lift
• Adapted bath
• Upper floors accessible by lift

Bathroom

• Hairdryer
• Bathrobe
• Private bathroom
• Shower
• Shower cap
• Additional bathroom
• Bathtub
• Spa bath
• Toilet
• Toilet paper
• Walk-in shower

Family friendly

• Babysitting or child care
• Cribs available
• Books, DVDs, music for children
• Child pool
• Kids meals
• Kid-friendly buffet
• Indoor play area
• Kids' outdoor play equipment
• Playground
• Baby safety gates

Pool and spa

• Spa
• Hot tub
• Indoor pool
• Outdoor pool
• Pool towels
• Steam room
• Spa and wellness centre
• Massage
• Sauna

Things to do

• Gift shop
• Shops (on site)
• Board games/puzzles
• Game room
• Golf
• Cooking classes
• Beauty salon
• Table tennis
• Night club

Outdoor

• Outdoor dining area
• Outdoor furniture
• Picnic area
• Garden
• Terrace/Patio
• Grill
• Balcony

Media and entertainment

• Flat-screen TV
• Cable or satellite TV
• Shared lounge/TV area
• CD player
• Smartphone dock
• TV

Laundry

• Laundry facilities
• Ironing service
• Laundry service
• Trouser press
• Iron and ironing board
• Drying rack for clothing

Bedroom

• Feather pillow
• Socket near the bed
• Alarm clock
• Sofa bed
• Cleaning products
• Wardrobe or closet

Parking and transportation

• Parking
• Free airport shuttle
• Shuttle service (additional charge)
• Private parking
• Valet parking

Workspace

• Fax/photocopying
• Laptop safe
• Desk

Fitness

• Fitness centre