Hotel Claridge Madrid

Close to the Metro

The work going on, It was a building site.

hotel is quite good positioned, close to the beautiful Retiro park, central railway station Atocha, museums( Prado, Reina Sofia, Thysen ) even not away from Puerto del Sol area; helpful & kind stuff

buffet breakfast is not so inventive, sound isolation is poor ( you hear each toillette flushing in the neighbourhood )

I liked that the room was comfortable, I was sick while in Madrid and spent a day in the hotel comfortably.

Room size

Hotel staff don't speak English. The few that do don't want/like to. The lack of windows double-glazing makes the room very noisy at night.

Rooms were cleaned each day.

Staff was not interested in customers at all, no friendlyness which you expect from a *** star hotel.

Noise of the police cars at night. you hear a siren every 30 minutes all night long. I was on 9th floor on the side of the street. The door to the bathroom got locked. we had to call the reception. They sent someone in 5 minutes with the right tool to open the dorr from the inside. locking the door when the door is not closed, then closing the door can get you in this situation ...