Good to know
|Distance to city centre||4,7 km|
|Nearest airport||London Heathrow|
|Distance to airport||19,0 km|
|"Staff and concierge are fantastic."||(in 121 reviews)|
|"Really great location and nice hotel."||(in 72 reviews)|
|"FOOD EXCELLANT , SERVICE GOOD TOO."||(in 37 reviews)|
|"The service at breakfast was poor."||(in 17 reviews)|
Time of year
Show reviews that mention
|big rooms||in 7 reviews|
|coffee machine||in 37 reviews|
|comfy bed||in 12 reviews|
|great hotel||in 137 reviews|
|great staff||in 201 reviews|
|hidden charges||in 4 reviews|
|london||in 17 reviews|
|long time||in 7 reviews|
|lovely view||in 11 reviews|
|ready on arrival||in 15 reviews|
|room service||in 98 reviews|
|selection for the buffet||in 9 reviews|
|spacious rooms||in 10 reviews|
|steam room||in 15 reviews|
|took an hour to arrive||in 4 reviews|
|twin room||in 148 reviews|
|view over the harbour||in 41 reviews|
All of the staff had a bad attitude (apart from the bar staff who were super helpful and lovely) The room we stayed in over looking the Marina had a tapping noise going on in the room all night meaning we were unable to sleep. There was also what I can only describe as a faint singing noise all night too. Think that may have been caused by the wind. There were cobwebs in the room and the hotel itself cannot class itself as 5 star. Its 3 star at best and is in need of a full remodel. Even with that though they need to sort their staff issues out. When we booked a taxi to an important appointment this morning, we arrived outside to ask the doorman where it was. He knew nothing about it but went in to ask. He then came back out, completely ignored us and moved someone's car so we went in to ask at reception who told us they cannot prebook taxis! Why didn't they tell us that when we phoned down and why did the doorman not corroborate this? We had to walk down the road to flag a taxi down ourselves which made us late for our appointment. What 5 star hotel can't get you a cab??? Total shoddy service from everyone. The reception staff weren't even present when we checked in. Had to go to the concierge to help! Just do yourself a favour and don't waste your life staying at this hell hole!
Food good but not great
My first visit - I’ll definitely go again. Great room, easy to get to off overground. Pool and facilities awesome.
Friendliness and courtesy of staff Standard of food Helpfulness of staff
The room sizes and the value
Door staff were quite dismissive of me , but probably my fault for turning up in jeans
With a stay at The Chelsea Harbour Hotel in London (Chelsea), you'll be within a 10-minute drive of Stamford Bridge Stadium and Westfield London Shopping Centre. Featured amenities include a business center, limo/town car service, and express check-out.
based on 1 403 reviews
Things to know
- Great view
- Professional service
- Friendly service
Policies vary by room type and provider.
FAQs when booking at The Chelsea Harbour Hotel
Where is The Chelsea Harbour Hotel located?
The Chelsea Harbour Hotel is located at Chelsea Harbour in Hammersmith and Fulham, 4,7 km from the centre of London. Natural History Museum is the closest landmark to The Chelsea Harbour Hotel.
When is check-in time and check-out time at The Chelsea Harbour Hotel?
Check-in time is 15:00 and check-out time is 12:00 at The Chelsea Harbour Hotel.
Does The Chelsea Harbour Hotel offer free Wi-Fi?
Yes, The Chelsea Harbour Hotel offers free Wi-Fi.
Does The Chelsea Harbour Hotel offer free parking?
No, The Chelsea Harbour Hotel does not offer free parking.
Does The Chelsea Harbour Hotel offer free airport shuttle service?
No, The Chelsea Harbour Hotel does not offer free airport shuttle service.
How far is The Chelsea Harbour Hotel from the airport?
The Chelsea Harbour Hotel is 16,3 km from London City.
Can you bring pets to The Chelsea Harbour Hotel?
No, pets are not allowed at The Chelsea Harbour Hotel.
Does The Chelsea Harbour Hotel have a pool?
Yes, The Chelsea Harbour Hotel has a pool on-site.
Reviews about The Chelsea Harbour Hotel
Most popular landmarks
- Natural History Museum 2,4 km
- Victoria and Albert Museum 2,4 km
- Science Museum 2,5 km
- Hyde Park 3,6 km
- Buckingham Palace 4 km
- St James's Palace 4,4 km
About the neighbourhood
Hammersmith and Fulham is known for: trendy, casual pubs, old-world charmMore
|London City||16,3 km|
|London Heathrow||19 km|
|London Clapham Junction||1,5 km|
|London Wandsworth Town||1,8 km|