Mercure London Kensington Hotel

1a Lexham Gardens, London, W8 5JJ, United Kingdom
+44 207 244 2400

Cheapest
rate per night

7,1

Good
based on 3 105 reviews
Mercure London Kensington Hotel - London, England, United Kingdom
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Priceline R1 667
AccorHotels.com R1 737
Expedia R1 963
Priceline
AccorHotels.com
Expedia

Good to know

Distance to city centre 4,6 km
Location rating 9,1
Nearest airport London All airports
Distance to airport 4,6 km

Rooms

Check-in
Check-out

Double rooms

R1 737+

Bed type
Provider
Nightly base price
Unknown
R1 737 per night
Unknown
R1 963 per night
Unknown
R2 045 per night
Unknown
R2 130 per night
Unknown
R2 297 per night
Unknown
R2 537 per night

Standard rooms

R1 667+

Bed type
Provider
Nightly base price
Unknown
R1 667 per night

Reviews

Pros

Cons

Traveller rating

251
253
150
52
11

Time of year

Traveller type

Show reviews that mention

+
bed and the wall in 138 reviews
court tube station in 37 reviews
earls court in 29 reviews
good breakfast in 161 reviews
good location in 256 reviews
room service in 324 reviews
room was very hot in 12 reviews
room was very small in 481 reviews
staff were friendly in 361 reviews
value for money in 32 reviews
  • Good
    Feb 2020
    8,0

    What you have to realize about this hotel is that there are different room types; I saw two of them due to staff having accidentally assigned us a small "cosy double" room rather than an Executive King. The small rooms are horrifically cramped, dark and worn, and if you want a small cheap room in London you could do a lot better for the price. There is hardly room to move which is why you see the complaining reviews here and the staff responses about the "cosy" rooms. It feels like the architect didn't measure properly. The Executive King is fine, not huge but more space, better bathroom, less worn and dated. The location is great - between Earl's Court (accessible station, which is good for pushchairs, wheelchairs and heavy luggage) and Gloucester Road tube stops, on the Piccadilly Line so easy from Heathrow, or Gatwick if you come in to St. Pancras/King's Cross on Thameslink rather than the Gatwick Express to Victoria. The room service food is good.

    If I hadn't read the reviews and looked at the website pictures carefully we might have been stuck with the cramped small room we were mistakenly assigned, and would actually have left after the first night. When I pointed it out and the staff person checked, he cheerfully found us another room and offered us a drink while it was made ready. (Although to be fair, by the time we came down the room was ready so we didn't get our drink!) But I do appreciate a place that fixes things cheerfully when things go wrong.

  • Good
    Feb 2020
    7,5

    The location is great short walk to Gloucester tube station. The staff were very polite and helpful. Room service options are good you can order from the hotel or outside of the hotel.

    The room was incredibly small and felt boxed in. The bed was almost reaching both ends of the walls making it hard to navigate around, reading reviews this seems to be common throughout the hotel. Therefore I would say this hotel is great if you are looking for a bed to lay your head at night only.

  • Mediocre
    Feb 2020
    3,0

    My room was horrible - I have pictures. The electrics were dangerous. The cleaning and breakfast staff were good but the reception staff not.

    The room. The reception staff. The huge difference form the web site pictures of room to the room I had - with damp, dangerous electrics, just totally not thought out - in bath room so difficult to take a shower or brush teeth. The manager needs to go stay in room 601.

  • Poor
    Jan 2020
    1,0

    only staff. they have tiny room and no refreigerator....horrible

    everything

  • Okay
    Jan 2020
    5,0

    Location was great.

    Heater did not work. Shower rail was broken.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

The Mercure London Kensington hotel is set in the heart of the fashionable Royal Borough of Kensington and Chelsea, one of London's most affluent boroughs. Nested between Earls Court and Gloucester Road tube stations, the 4-star hotel offers contemporary design, comfort and a first-rate service to all guests. Each modern room is completed with contemporary décor and is fully equipped with modern amenities, helping to make your stay as comfortable as possible.

accorhotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,1 Good

based on 3 105 reviews

9,1

Location

8,2

Breakfast

2,9

Wellness

2,7

Amenities

Things to know

  • Great reception
  • Friendly service

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Free Wi-Fi
Business centre
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
No smoking
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Terrace/Patio
Lift
Library
Laundry facilities
Restaurant
Hairdryer
Coffee shop
Internet (surcharge)
Pets not allowed

FAQs when booking at Mercure London Kensington Hotel

Where is Mercure London Kensington Hotel located?

Mercure London Kensington Hotel is located at 1a Lexham Gardens in Kensington and Chelsea, 4,6 km from the centre of London. Natural History Museum is the closest landmark to Mercure London Kensington Hotel.

When is check-in time and check-out time at Mercure London Kensington Hotel?

Check-in time is 14:00 and check-out time is 11:00 at Mercure London Kensington Hotel.

Does Mercure London Kensington Hotel offer free Wi-Fi?

Yes, Mercure London Kensington Hotel offers free Wi-Fi.

Does Mercure London Kensington Hotel offer free parking?

No, Mercure London Kensington Hotel does not offer free parking.

Does Mercure London Kensington Hotel offer free airport shuttle service?

No, Mercure London Kensington Hotel does not offer free airport shuttle service.

How far is Mercure London Kensington Hotel from the airport?

Mercure London Kensington Hotel is 16,6 km from London City.

Can you bring pets to Mercure London Kensington Hotel?

No, pets are not allowed at Mercure London Kensington Hotel.

Does Mercure London Kensington Hotel have a pool?

No, Mercure London Kensington Hotel does not have a pool on-site.

Photos

Mercure London Kensington Hotel - London - Building All photos (35)
Mercure London Kensington Hotel - London - Attractions Attractions (1)
Mercure London Kensington Hotel - London - Bar Bar (1)
Mercure London Kensington Hotel - London - Bathroom Bathroom (1)
Mercure London Kensington Hotel - London - Bedroom Bedroom (8)

Location

Most popular landmarks

  • Natural History Museum 1 km
  • Science Museum 1,2 km
  • Victoria and Albert Museum 1,3 km
  • Hyde Park 1,9 km
  • Buckingham Palace 3,5 km
  • St James's Palace 3,8 km

About the neighbourhood

Kensington and Chelsea is known for: cultured, classic, snazzy shopping

More

Getting around

London City 16,6 km
London Heathrow 18,6 km
London Kensington Olympia 1,2 km
London Shepherds Bush 2,2 km

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Hotels United Kingdom England London Mercure London Kensington Hotel