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|"Very friendly staff, great location."||(in 55 reviews)|
|"Very friendly staff, great location."||(in 52 reviews)|
|"Nice rooms, comfy beds, helpful stuff"||(in 52 reviews)|
|"The reception service is slow & uncooperative."||(in 4 reviews)|
|"It seem unprofessional hotel it is 2 star!"||(in 14 reviews)|
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The Sofitel Hamburg lived up to all expectations. Impeccably clean, friendly and courteous staff, wonderful facilities and a high level of comfort. I had an excellent stay.
The only inconvenience I encountered was the small issue of the elliptical machine in the gym being out of order. Every other machine was state of the art modern and in excellent working order.
The bed, spa and location... Downside I was sure I booked breakfast and was told I had Not.
Paying for breakfast!
Room was very comfortable to include the bed.
Only got 3 English speaking channels which were all news channels unless you paid at least 20 Euro's for the other channels.
Perfect location for site seeing. We were able to walk everywhere and the train to the airport is 2 blocks away. Pool & sauna were fantastic and free for hotel guests. Beautifully appointed rooms and bathrooms.
There was a 5 - 10min wait to check in/out of the hotel. They appeared understaffed at the reception desk.
Turndown Service was only at First evening. Cleanup Service was late every day (After 2pm)
The Sofitel Hamburg Alter Wall Hotel is located in central Hamburg, offering 5-star luxury accommodations in the Altstadt neighborhood. Guests are within walking distance of Miniature Wonderland, the Hamburg Dungeon, Elbe Philharmonic Hall, Reeperbahn, and the Fish Market. Other are attractions include St. Michaelis Church and the Theater im Hafen.
Parking is available for a daily fee at this property, which offers 241 non-smoking guest rooms and suites. There are a restaurant and bar at the hotel, as well. Complimentary WiFi is available in all guest rooms and public areas. This luxury hotel also offers a full-service spa and wellness center for guest enjoyment, along with an indoor pool and lounge area. There is a 24-hour business center and a gym is also available in the spa area.
The hotel front desk offers 24-hour service and daily housekeeping is provided. Pet-friendly accommodations are available and select rooms offer canal and city views. Metro stations are within walking distance and Hamburg Airport is about a 15-minute drive from the property. The hotel has guest laundry facilities and concierge services are available. The hotel staff speaks English, German, French, Spanish, and Italian. There is also a terrace and a library for guest enjoyment.
All of the luxury rooms and suites include individual climate controls, a minibar, blackout curtains, soundproofing, premium TV channels, and an iPod docking station. Rooms also feature bathrobes and slippers, a desk and phone, and complimentary bottled water. Ironing amenities and hypoallergenic bedding are available upon request.
based on 1 919 reviews
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Most popular landmarks
- Hamburger Rathaus 195 m
- Miniatur Wunderland 0,7 km
- Hauptkirche Sankt Michaelis 0,7 km
- Speicherstadt 0,8 km
- Internationales Maritimes Museum Hamburg 1 km
- Elbphilharmonie 1 km