Sofitel Hamburg Alter Wall
8,6
Good to know
| Distance to city centre | 0,6 km |
|---|---|
| Location rating | 9,2 |
| Nearest airport | Hamburg |
| Distance to airport | 9,0 km |
Rooms
Queen rooms
R3 136+
Deluxe rooms
R5 639+
Luxury rooms
R2 924+
Classic rooms
R2 421+
Superior rooms
R2 812+
King rooms
R4 266+
Reviews
Pros
| "Central and super comfortable bed." | (in 34 reviews) |
|---|---|
| "Great location & very festive" | (in 71 reviews) |
| "The breakfast is great!" | (in 57 reviews) |
Cons
| "Terrible service at reception totall understaffed." | (in 8 reviews) |
|---|
Traveller rating
Time of year
Traveller type
Show reviews that mention
| attentive staff | in 69 reviews |
|---|---|
| best location | in 105 reviews |
| breakfast is great | in 81 reviews |
| checkin and checkout | in 2 reviews |
| comfortable bed | in 62 reviews |
| friendly staff | in 75 reviews |
| great spa | in 41 reviews |
| hamburg | in 15 reviews |
| hotel in a great | in 74 reviews |
| nice bar | in 3 reviews |
| nice view | in 17 reviews |
| room and bathroom | in 4 reviews |
| room service | in 32 reviews |
| room was nice | in 102 reviews |
| sink sprayed | in 2 reviews |
| staff at breakfast | in 72 reviews |
| swimming pool | in 28 reviews |
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ExcellentSep 20198,8
This is a luxury hotel, nice big room, large toilet, separate shower box, the breakfast was also good but could be better, location is central near the main shopping street and many restaurants around
The parking is very tight, full and expensive, also the bed cover is 2 slim pieces for the double bed, which is not comfortable and keep you uncovered at night, room carpet is not clean and have stains, breakfast would need to have more variety
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ExcellentSep 20198,8
Wonderful location, very clean facility
too crowded breakfast needed to be expand, also suggest to increase food alternatives for different cultures
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ExcellentSep 201910,0
Everything is perfect
Nothing
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GoodSep 20196,3
I Like every things in the Hotel But I Feel Sorry about what they doing to ME by Stealing my Money € 820 From My Visa account after I Check out immediately
They Stole My Money 820€ from my Visa after I Check Out because they said I make Damage BUT I didn't Do Damage in the Room and I return the Room Clean. I try to Call Them alot but they don't answer the Phone and they don't have E-mail address to contact them. Please Refund and Return my Money back (€ 820)
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ExcellentSep 20199,6
Location Facilities Staff is friendly and competent
Nothing
About
Overview
The Sofitel Hamburg Alter Wall near the River Alster and the town hall is a fusion of North German purism and the French way of life. Guests can enjoy international cuisine in our restaurant or have a drink on the unique sun terrace on the Alster canal. Start your sightseeing to locations such as the Elbe Philharmonic Hall or an extensive shopping trip to exclusive boutiques directly from the 5-star hotel. The Seagull Spa offers a restful oasis.
accorhotels.com
Features
8,6 Excellent
based on 7 608 reviews
Location
Breakfast
WiFi
Value
Things to know
- Friendly service
- Professional service
- Great reception
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
Photos
All photos (35)
Balcony (1)
Bar (1)
Bathroom (5)
Bedroom (6)
Reviews about Sofitel Hamburg Alter Wall
Location
Most popular landmarks
- Hamburger Rathaus 195 m
- Miniatur Wunderland 0,7 km
- Hauptkirche Sankt Michaelis 0,7 km
- Speicherstadt 0,8 km
- Internationales Maritimes Museum Hamburg 1 km
- Elbphilharmonie 1 km
Getting around
| Hamburg | 9 km |
|---|---|
| Bremen | 97,4 km |
| Hamburg Stadthausbrücke | 353 m |
| Hamburg Jungfernstieg | 398 m |
