|"Staff was very friendly and professional."||(in 18 reviews)|
|""Clean, friendly staff, updated room""||(in 18 reviews)|
|"Great value for the money we paid"||(in 3 reviews)|
|"Very smelly and dark room."||(in 20 reviews)|
|"Free parking at hotel compound."||(in 7 reviews)|
|"Free parking at hotel compound."||(in 8 reviews)|
|room was very dirty||in 74 reviews|
|poor breakfast||in 44 reviews|
|staff was very friendly||in 41 reviews|
|good and the location||in 28 reviews|
|price that we paid||in 23 reviews|
|bed was comfortable||in 22 reviews|
|comfortable hotel||in 19 reviews|
|carpet in room||in 18 reviews|
|toilet paper||in 17 reviews|
|smoking rooms||in 14 reviews|
|bad smell||in 13 reviews|
|outlet||in 8 reviews|
|great value for the money||in 6 reviews|
|room was clean||in 5 reviews|
|gas station||in 4 reviews|
|review||in 3 reviews|
|blood on the covers||in 2 reviews|
|notice it anymore||in 2 reviews|
|stale pastries||in 1 review|
Worst customer service at any hotel I've stayed at
I'm trying to find a positive note but it's more challenging than I wish it was.
I know it's a cheap hotel. So I wasn't surprised when the towels were stained, the shampoo and conditioner was missing from the bathroom and the pillows were lumpy. That's fine. Within what I would expect from a cheap hotel. What I was really upset about was the complete lack of customer service skills from the man at the front desk on Saturday afternoon. The toilet was not flushing properly and we were on our way out the door for a wedding. We called the front desk on our way out to alert them (around 3:30p) and he told me his housekeepers had already gone home. We requested to be moved to another room if they were unable to fix the toilet. He said they were fully booked but he had a plunger at the front whenever we were ready to use it. part of what I expect to pay for in a hotel is customer service. When something is wrong, they should be responsible for fixing it. But instead, the expectation was that we as the guests fix it instead. Totally unacceptable. I will never choose ramada again.
Will be back
Not all the lights worked.
The entire property was neat and tidy inside and out. The manager (owner?) was very well experienced and helpful.
The cleaning person grossly over did it with the antiseptic. There was no cross ventilation and no fresh air from the noisy A/C. We gagged all night.
The staff was very courteous and helpful. Our room was modest but clean and comfortable. Location was convenient. We would stay there again.
Give your review a headline
The only issue in the room we stayed in was that the shower curtan was dirty and there was mold in the grout of the shower and along the caulking on the outside of the shower.
The Econo Lodge hotel in Gilroy, CA near the Gilroy Premium Outlets is an easy stop on the road where you can find a great place to stay. We are located off U.S. Route 101, making it easy to visit attractions like Gilroy Garden, Christmas Hill Park, Eagle Ridge Golf Courses, Gavilan College and Mt Madonna County Park. Stay on budget with amenities like free continental breakfast, free WiFi, spa and free parking. Your clean and inviting room offers amenities like a microwave, refrigerator, hair dryer, coffee maker, iron and ironing board. Earn rewards with every stay with our Choice Privileges Rewards program. No Pets Allowed.
based on 157 reviews
Policies vary by room type and provider.
Econo Lodge is located at 360 Leavesley Road, 1,7 km from the centre of Gilroy. Gilroy Premium Outlets is the closest landmark to Econo Lodge.
Check-in time is 15:00 and check-out time is 11:00 at Econo Lodge.
Yes, Econo Lodge offers free Wi-Fi.
Yes, Econo Lodge offers free parking.
No, Econo Lodge does not offer free airport shuttle service.
Econo Lodge is 49,4 km from San Jose. Econo Lodge is 53,7 km from Monterey Regional.
Yes, Econo Lodge has a pool on-site.
Econo Lodge has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.