Hotel Royal

Excellent location! Very close to the central train station and lots of shops and restaurants.

1- when I first entered the room, there was a bad eggy smell I didn’t know where does it come from! At night I noticed it’s from the sheets and the pillows! One of the pillows smell really bad like fenugreek!!! I told the receptionist in the morning and they said they will change them ! Unfortunately, they didn’t ! When I called them , they said house keeping is closed and they don’t have any extra pillows!! How am I supposed to sleep on? 2- I booked a family room which is supposed to be a superior room! It was very small room that you could hardly move around it. 3- We needed an adapter to charge our phones when we arrived! They sell it for 25! 4- The carpet is very old and not clean!

The location is perfect , just infront is tram location , Market and general store . The staff is very friendly and cordial and understand the need of the customer. I rate this hotel high on professionalism . Thanks for making my stay comfortable, surely a second time visit place for stay.

The cooling of Air condition even though it was October was required more as the temperature outside was not so cold , this need to be taken care, Hope this gets taken care in better way and proper adjustment of temperature would be considered .