|Value for money||7,4|
|Distance to city centre||0,7 km|
|Nearest airport||Geneva Geneve-Cointrin|
|Distance to airport||4,4 km|
|breakfast was excellent||in 33 reviews|
|complimentary passes||in 4 reviews|
|friendly staff and facilities||in 61 reviews|
|geneva is very expensive||in 13 reviews|
|good location||in 74 reviews|
|great location||in 69 reviews|
|hotel is good||in 51 reviews|
|indoor pool||in 14 reviews|
|kettle nor a nespresso machine||in 5 reviews|
|kittle||in 3 reviews|
|lightening fast||in 2 reviews|
|mug for coffee or tea||in 18 reviews|
|old town||in 5 reviews|
|public transport||in 4 reviews|
|restaurants good||in 17 reviews|
|room service||in 9 reviews|
|star hotel||in 5 reviews|
|swiss chocolate||in 3 reviews|
|twin beds||in 4 reviews|
The best hotel ever
1.Grand Hotel Kempinsky is a luxury hotel, but what was more then excellent was staff attitude , help, and feeling they serve you without feeling they waiting for tips as many times I felt at other hotels, any problem at each level was answered promptly and pleasantly always over any expectations we might have. They give more then necessary on any request like our satisfaction is their only purpose. The hotel restaurants are excellent , the staff very honest in their help thinking for us benefit.We inquired for a special dish -well the waiter suggested that maybe we should share it as it might be enough for sharing.We got this italian speciality it was excellent and indeed enough for two and it was not the most expensive choice on the menu. They give us cards for public transport in Geneva good for train, bus or tram, or the boat in front of the hotel to take us over the lake in the middle of Geneva downtown.
Only point of weakness we found was the slow WIFI in our room, but instead they gave us free wired internet connection super fast both at upload and download. That served any business connection I needed.
The pool and related facilities were very good
The concierge gave false/conflicting answers/suggestions most of the time.
Breakfast. All was so fresh and very tasty!
very very splendid hotel !!!
The location of the hotel is the best, rooms are clean and relativly new, the staff of the hotel specially the concierge Jereme and Jonathan were amazingly top class and helpfull.
This was a honeymoon trip and within we have visited Rome, Capri, Venice, Geneve, and Paris. This hotel is the only hotel that didn't even bother to give us an upgrade in any way not even a better view room. Other hotel all upgrded us and one hotel gave us thier best suit and it was a 5 start hotel.
very good location
the leisure facilities were closed for refurb ,also the bar and 2 of the restaraunts - we were not informed by e-mail about this
Restaurants and Business services
excellent staff, very pleasant surroundings, very comfortable, room quiet. Food very good.
They liked the staff, but certain things weren't working. Roomsafe, didn't work and the pool was not heated as promised. Again the staff was very great.
The insecurity about the fact that you don't know if you have a view. For the price you should have a view. I went round to ask for this and they couldn't garantuee this. Well, if you know you are full then you know how you are going to devide the rooms. All was well in the end though.
The Grand Hotel Kempinski Geneva is a destination hotel that features luxury accommodations along with everything that guests need for comfort and convenience. This hotel offers an oasis in the heart of the city, featuring three on site restaurants as well as a cozy bar and lounge area. There are stunning views throughout the hotel, including in guest rooms. There is also plenty of meeting and event space that includes assistance from expert hotel staff for all meeting and event needs. This hotel offers a number of on site upscale shops and boutiques, a high-end spa and fitness center, and the largest private indoor pool in Geneva. The Grand Hotel Kempinski Geneva Complex features a full luxury shopping arcade complete with the Damien & Co salon and spa and other services. Free WiFi is available throughout the lakefront hotel near Flower Clock. There are 412 guest rooms and suites at this hotel, which also offers a business center. There is valet parking and also an airport shuttle available at the hotel, as well. All of the guest rooms in the hotel feature flat-screen TVs, a work desk, in-room iPads for guest use, coffee and tea facilities, king or twin beds, and a private bath with shower/tub combo and a bidet. There are select adjoining rooms available and guests can choose from inner courtyard or lake views. Upgraded suites feature spacious living rooms and additional sleeping space, as well as marble baths with separate tubs and showers. Select rooms feature large private balconies that overlook Lake Geneva and the Swiss Alps.
Based on 925 reviews
Value for money
Policies vary by room type and provider.
|Geneva Geneve-Cointrin||4,4 km|