Dubai hotels in Jebel Ali

Pros: Just about everything! Staff is outstanding!

Cons: Should leave more coffee, cream. Sugar for two guest to a room!

Pros: All but spa is not respected staff

Cons: My wife and I stayed at the Ocean view hotel from 27 to 30 November 2019. We had a very bad experience with customer service at the Spa. Nargiza, the Russian lady, at the Spa reservation desk was there when we went ourselves to book in the morning of 28th for a couples massage for the evening of 29th. We were assured that our reservation was done. When we came to the Spa 5 minutes before our appointment, Nargiza was there and seemed a bit unsettled to see us. We came up to the desk and told them we had a reservation and she told us that there was no reservation under our names. We would be understanding if the way she spoke to us showed that there was some kind of mistake but her attitude was quite rude and just because we didn't want anything to disturb our enjoyment we decided to let it be without escalating it at the time. It came to our attention later on from an insider in the Spa that our appointment was given to another couple who were not happy with the service they got and were compensated with another treatment at the the time that was booked for us. At a city like Dubai were competition between hotels is at its highest compared to other places around the world you would expect a very high standard in customer service. The least that should happen is to acknowledge the mistake of canceling our Spa appointment and compensating us with what we would consider a good alternative and just leave us with a bad taste in our mouth from this hotel experience.

Pros: Very good location and price, one of the best on Marina beach. One free visit to a private beach was really nice.

Cons: Air condition is everywhere working on max power

Pros: Location of hotel and good hospitality.

Cons: Furniture

Pros: Amazing location at JBR everything is just a walk away from the hotel, amazing sea view with excellent staff.

Cons: The hotel is old so some of the furniture at the room were very old, they dont have a large bed so what they did was join to beds which was not very comfortable. The hotel is very expensive i guess your paying more for the location rather then the hotel. Overall its good.

Pros: The room was nice and the staff were very efficient. It was in a wonderful location on JBR and only a two minute walk from the beach. I would highly recommend it and would certainly stay again.

Cons: The decor seemed a bit old fashioned and the pool was in the shade for most of the day due to the sun and the other buildings around.

Pros: Polite staff, good location, clean rooms, access to the beach, facilities. The staff met me half-way when I came too earlier than my check-in time.

Cons: Nothing. Only the price could be cheaper)))

Pros: spacious room with the balcony & fantastic view of the bay, large comfy bed, vast (if a bit costly) breakfast, impeccably friendly and efficient service. Particularly appreciated is the towel service - you get beach towels, wide mat and (if required) umbrella for free.

Cons: I know minibars are expensive, but this one is the Champion! Surprisingly, the hotel does not seem to have a restaurant good enough for quiet, romantic dinner - we didn't want pizza or sport bar on the 3rd floor, while the restaurant on the G floor didn't look cozy at all - just a big canteen.

Pros: Very friendly staff, especially Adil, who was really helpful.

Cons: Variety of the food in Breakfast.

Pros: Location can’t get any better. Adil and the rest of the staff were very nice and helpful, they upgraded my room to a one bedroom apartment for free! We enjoyed our stay and we are definitely coming back.

Pros: Friendly staff, clean rooms, spacious for just a 1 bedroom, 2 bathrooms is nice

Cons: Wifi is mediocre but you're not in Dubai to sit in your room and veg out. Enjoy what it has to offer!

Pros: staff service. Thank you Pam and one more lady receptionist.

Cons: market restaurant food and service is poor

Pros: 2 En suite bedrooms

Cons: Diatance from metro and tram

Pros: Very good location. Helpful staff. Easy parking. Good air-conditioning.

Cons: Breakfast could be better. Nice restaurant but the choice could be wider and more varied.

Pros: It was my first time there but i love the place and it was my birthday as well they send us a complimentary birthday cake and there was so nice to me specially the lady from reception, highly recommended and thanks a lot

Pros: The morning Breakfast, Costa, staff, room.

Cons: Entry and exit from Hotel parking, T.V programs, no pool table.

Pros: Comfortable beds, great location for the Dubai Sevens

Cons: Nothing

Pros: I loved this hotel too much. That's why I extended every day. It is very comfortable. I can feel myself like at home. Staffs so friendly really and care about us allways. I wish can stay more but Prices everyday changing. Breakfast also I liked to much. There are quality food. Breakfast prices high 58 AED same 4-5 stars hotels. It can be 40 max.

Cons: Breakfast price and location.

Pros: The smart and clean environment. The quietness and the friendly staff.

Cons: Nothing

Pros: Location near to DWC

Cons: Very heavy road construction

Pros: Value for money

Cons: Pool

Pros: It was very good staying in this hotel And I will come again

Cons: The entrance of the hotel

Pros: Everything was perfect .

Cons: Nothing

Pros: The Breakfast crew in the Gastro Restaurant were very courteous and helpful.

Cons: Concierge accepted my bag for safe keeping till 28th December 2019 when I will come back from Umrah only to decline ten minutes to check out. Siting Hotel policy as I don't have booking for that period. The seven days I spent with the Hotel is not enough to earn me this simple courtesy!!. The restaurant have different lunch or dinner menu for me because my package was half board. I thought half board only meant I am only entitled to either lunch or dinner. Infact one of the restaurant staff had the guts to turn down my request to take away my desert fruit platter siting hygienic concern. Would this concern be an issue if I ordered room service?

Pros: Staff, breakfast, beds! Everything was perfect

Cons: Nothing

Pros: evrything is good

Cons: -----

Pros: everything mostly the room was very big

Cons: little bit expensive

Pros: All about the hotel

Cons: Everything

Pros: Quite place....

Cons: Nothing comes on

Pros: Not crowded

Cons: Staff within restaurant are not friendly

Pros: Very good place

Cons: we left the id there because the receptionist didn’t tell us about it

Pros: The Services was excelent and priorety. It is very quit Hotel.

Cons: The local road to the hotel...