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Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

3 stars
Dallas, TX
See location

About Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Enhanced cleaning
    This stay has committed to enhanced cleaning measures.Learn more
  • Freebies
    This stay includes Wi-Fi for free

Situated a short stroll from Union Station, Crowne Plaza Hotel Dallas Downtown provides guests with an ideal base while in Dallas. The hotel also boasts a roof terrace with a pool.

Crowne Plaza Hotel Dallas Downtown has recently been refurbished and provides an express check-in and check-out feature, valet parking and 24-hour room service. Helpful and professional team members are available 24 hours a day. The hotel also features a well-equipped gym.

All the contemporary rooms at Crowne Plaza Hotel Downtown Dallas provide movies-on-demand, a private bathroom and a flat-screen TV. They all offer a bathtub, heating and tea and coffee making facilities.

Crowne Plaza Hotel Dallas Downtown has an on-site restaurant, perfect for guests who wish to eat in. Alternatively, there are plenty of dining options close by.

Crowne Plaza Hotel Dallas Downtown is within walking distance of Dallas City Hall and the Dallas Museum of Art. Reunion Tower, Thanks-Giving Square and Kay Bailey Hutchison Convention Center are also within walking distance.

Latest deals for Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Thu 18/4
Mon 22/4
Executive room
bed type unknown
bed type unknown
bed type unknown
Deluxe room
bed type unknown
bed type unknown
Double room
1 king bed
1 king bed
1 king bed
Queen room
2 queen beds
2 queen beds
2 queen beds
Standard Room
bed type unknown
bed type unknown
1 twin bed
King room
bed type unknown
bed type unknown
1 king bed

*Total includes estimated local taxes & fees payable on check out.

Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Dustbins

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Hypoallergenic
  • No smoking
  • Upper floors accessible by lift
  • Designated smoking area

Dining

  • Special diet menus (on request)
  • Microwave
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • 24-hour front desk

Pool and spa

  • Rooftop pool
  • Heated pool
  • Hot tub
  • Outdoor pool
  • Pool with a view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

General

  • Seating area
  • Telephone
  • City view
  • Storage available

Parking and transportation

  • Parking
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Beauty salon
  • Night club

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Kids meals

Outdoor

  • Balcony

Bedroom

  • Alarm clock

Fitness

  • Fitness centre

Reviews of Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

All reviews are collected from real users with a verified booking made with KAYAK or one of our trusted external partners.

6,3
OkayBased on 1 501 verified guest reviews
6,5Couples
6,5Friends
6,1Solo
6,4Families

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J
4,0 Mediocre
Nice location right downtown. Nice staff It was fine but the hotel needs an update. The bed didnt have a bed skirt, the HVAC vent cover was off, the vanity looked like it was it about to fall off, sliding glass door had little to no insulation so we could hear every word spoken / yelled on the street at all times, shower leaked, etc
K
5,1 Fair
Pros:Amazing hotel.nice staff.
Cons:Our room had not been cleaned properly. Someone’s dirty wash cloth was hanging in the shower.there were tissues on the counter and someone’s hair stuck to the side of the counter top.
A
2,0 Poor
Pros:Nothing. The third party you had me book through (Cancelon) did exactly that and canceled my reservation because the room "isn't available". I stayed in an AirBnB.
Cons:It would have been better if I could have stayed in the room I booked rather than having it canceled on me 12 hours after I made the reservation.
N
2,5 Poor
Pros:na
Cons:It would be a good idea to spray bug killer to get ride of any bugs....COCKROACHES to be exact....
T
4,2 Mediocre
Pros:The location was great and the beds were comfortable.
Cons:It's not super clean and there's a lot of small details that made the experience harder. The bathrooms were tiny and the shower curtain didn't even cover the entire shower. someone told me it was one of the oldest hotels in Dallas and it shows.
R
3,4 Poor
Cons:Several reasons this hotel gets a negative rating. 1. It's older and a little musty. 2. The air conditioning makes a loud sound every time it turns on throughout the nigh. 3. It's right next to what seems like a homeless encampment. Very scary to walk through especially at night. 4. They charged my credit card twice! Now I have to wait for the extra charge to come off my card and they didn't even offer me any type of credit or complimentary breakfast or anything! Overall just a bad hotel.
A
4,5 Mediocre
Pros:It was clean
Cons:The restaurant was not a good place to eat
K
2,0 Poor
Pros:The only thing the hotel had going for it was its location. And may be one friendly front desk agent
Cons:Room key stopped working after first night They charged me an extra day of parking when I only stayed 3 days not 4 THey charged my credit card $250 cleaning fee when I never smoked in the room or hotel. Then you call and call and the GM brain. Never returns voicemails that you left him Your betting off staying at the many other hotels in he area. This crown plaza should be renamed motel 6
A
6,0 Okay
Pros:For the location and a one night stay, it's all we needed.
Cons:It needs updating. Old mattress and furniture. Typical wear and tear, but this hotel needs new everything.
A
4,0 Mediocre
Cons:1. Shower head soaked the bathroom floor and carpet. I requested a repair but it did not happen. 2. Food was cold. I ordered soap but got chili. I was sink and too weak to complain. 3. Hotel has some many random people in and out. Not a professional environment.

Location

1015 Elm Street, Dallas, TX 75202

What's nearby

  • John Fitzgerald Kennedy Memorial345 m
  • Dallas World Aquarium354 m
  • Sixth Floor Museum at Dealey Plaza0.5 km
  • Perot Museum of Nature and Science0.8 km
  • Reunion Tower0.8 km
  • Dallas Museum of Art0.8 km
  • Crow Collection of Asian Art0.9 km
  • Nasher Sculpture Center0.9 km
  • Klyde Warren Park1 km
  • American Airlines Center1.3 km
  • Old City Park1.8 km
  • African American Museum3.6 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel

  • Where is Crowne Plaza Hotel Dallas Downtown, An IHG Hotel located?

    Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is located at 1015 Elm Street in Downtown, 0,4 km from the centre of Dallas. John Fitzgerald Kennedy Memorial is the closest landmark to Crowne Plaza Hotel Dallas Downtown, An IHG Hotel.

  • When is check-in time and check-out time at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel?

    Check-in time is 15:00 and check-out time is 12:00 at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel.

  • Does Crowne Plaza Hotel Dallas Downtown, An IHG Hotel offer free Wi-Fi?

    Yes, Crowne Plaza Hotel Dallas Downtown, An IHG Hotel offers free Wi-Fi.

  • How far is Crowne Plaza Hotel Dallas Downtown, An IHG Hotel from the airport?

    Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is 9 km from Dallas Love Field. Crowne Plaza Hotel Dallas Downtown, An IHG Hotel is 21,2 km from Dallas Addison.

  • Does Crowne Plaza Hotel Dallas Downtown, An IHG Hotel have a pool?

    Yes, Crowne Plaza Hotel Dallas Downtown, An IHG Hotel has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Hotel Dallas Downtown, An IHG Hotel hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel in Dallas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Hotel Dallas Downtown, An IHG Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Hotel Dallas Downtown, An IHG Hotel.

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The Westin Dallas Downtown8.2 Excellent (200 reviews)0,14 kmIndoor pool, Fitness centre, RestaurantR3 993+
5-star hotel
The Adolphus, Autograph Collection8.4 Excellent (213 reviews)0,35 kmOutdoor pool, Spa and wellness centre, Fitness centreR6 232+
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5-star hotel
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4-star hotel
The Westin Dallas Downtown8.2 Excellent (200 reviews)0,14 kmIndoor pool, Fitness centre, RestaurantR3 993+
3-star hotel
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Good to know

Value for money

6,6

Distance to city centre

0,4 km

Nearest airport

Dallas Love Field

Distance to airport

8,7 km