Residence Trocker

Via Fostl, 3, 39040 Castelrotto, Bolzano, Italy
+39 047 170 5200

Cheapest
rate per night

8,7

Excellent
based on 281 reviews
Residence Trocker - Castelrotto, Bolzano, Italy
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Provider Nightly total
KAYAK R1 729
KAYAK

Good to know

Distance to city centre 0,1 km
Location rating 9,8

Rooms

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Standard rooms

R1 729+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 729 per night

Reviews

Traveller rating

29
8
2
0
0

Time of year

Traveller type

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  • Okay
    Sep 2019
    4,6

    The property is very close to the city center, plus it has an internal car park. The rooms are reasonably big.

    1) The owners/members of staff smoke inside the main office which is not detached from the main reception, plus the main bar at the entrance allows people to smoke. There is no proper ventilation to isolate the smell of smoke As a result, all the hotel (including carpet throughout and smoke free areas) smells like nicotine. The effect was similar to a 1980s Motel. This is quite unacceptable both for families with babies (third hand smoke is as harmful as second hand smoke) or if you consider spending a holiday in the nature with unpolluted air. 2) The staff was unfriendly and unhelpful. When we booked, the room description on booking.com included an internal kitchen. Disappointingly, there was no kitchen in the room. As a result, we didn’t know how to prepare food for our 9 months old baby. The members of the staff refused to admit there was an error on their side. Moreover, when I asked if we could at least quickly use the main kitchen to quickly prepare some food for my son, they said this was impossible because that would have meant cooking in their private kitchen. In reality, the kitchen I had asked to access was used for the hotel customers breakfast rather than being for private use. 3) Given the cost of the room, we found the breakfast quite basic and relatively below the average when compared to the average standard of similar accomodations in Castelrotto. They charged us for a cappuccino, and the coffee was quite disgusting.

  • Excellent
    Aug 2019
    10,0

    comfortable room with storage space, perfectly clean, large terrace with garden chairs, big breakfast.

  • Okay
    Aug 2019
    5,0

    Whirpool broken, sauna not in operation, Wifi up and down, the best signal in the lift! Breakfast quite OK, I recommend put extra plates to the buffet, one is not enough. Staff, probably owners, behave as it bothered all the time !!!

  • Excellent
    Jul 2019
    8,8

    Nice room with balcony. Lovely rooftop deck

    Wish we'd had more time there.

  • Good
    Jul 2019
    6,7

    The breakfast buffet was extensive and very good. The parking was easy and convenient and the room was well furnished and clean. It's a short walk to the center of town.

    The room may be non-smoking, but the smell of cigarette smoke from the bar and from the hosts' office permeate the hallways. Because they smoke, they didn't believe me when I told them it was in the halls even though there is a filter in the bar, since the office and the bar and the hallway are connected with open doors. It gave my wife a headache one night. English is spoken, but minimally, so don't expect travel suggestions or tips.

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About

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,7 Excellent

based on 281 reviews

10,0

Vibe

9,8

Location

7,2

Wellness

3,8

Food

Things to know

  • Near city centre
  • Clean hotel facilities
  • Spacious rooms
  • Nice balcony

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

ATM on-site
Internet
Room service
Bicycle hire
Spa
Hot tub
Skiing
No smoking
Bar/Lounge
Safe
Sauna
Free parking
Pool table
Designated smoking area
Free Wi-Fi
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Lift
Hiking
Laundry facilities

Photos

Residence Trocker - Castelrotto - Building All photos (28)
Residence Trocker - Castelrotto - Bathroom Bathroom (3)
Residence Trocker - Castelrotto - Bedroom Bedroom (6)
Residence Trocker - Castelrotto - Building Building (1)
Residence Trocker - Castelrotto - Dining room Dining room (1)

Location

Getting around

Innsbruck Kranebitten 78,6 km
Venice Treviso A. Canova 113,1 km
Ponte Gardena Laion/Waidbruck Lajen 4,3 km
Chiusa-Klausen 8,2 km

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