SureStay Plus Hotel by Best Western Albany Airport

The sign out front was not light up and it was dark. We drove by several times. We told the guy at the front desk and he said I know it comes on at 6:30.

Needs to be updated

Great value. Offered extended parking and a complimentary airport shuttle. complimentary breakfast.

One of the front staff members was curt. The love was nice but the rest of the hotel needs to be updated. We were looking forward to the pool area but could only use it briefly because it was so cold! There are multiple cracks and open seams in the glass dome roof which allowed in water and cold air!

Quick Stay

Breakfast Receptionist was very friendly and helpful Lobby looks very nice after renovations Average hotel.

Faucet in bathtub was leaking. A few pillow cases were a little dirty. Very humid in room when first got it. A/C took care of it.

I'd go back

Everything

Everything

I liked pretty much everything, the rooms were clean, the bathroom was clean,the beds were comfortable. Its not a luxury hotel but it served its purpose. I slept very well.

The only thing I did not really like was the breakfast, but that was just me.. My friend liked it The food was good and hot variety of milk, juice, cereals, and bread for toast, the bacon was crispy. There were hash browns and scrambled eggs and fresh fruit. I only eat egg whites and do not have the bacon nor the hash browns. Do I only had coffee and fruit. it would be nices if they had actual plates and coffee cups and not use styrofoam.