Book Hertz hire cars in Raleigh

Reviews for Hertz in Raleigh

Recent reviews

Traveller rating

Wonderful

8

Very Good

1

Good

0

Okay

6

Fair

0

Mediocre

0

Poor

14

6.0

The car is ok. It was very quick to get the car. Only the tank did appear to be full.Reviewed May 17 2024

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10.0

Customer service at the RDU terminal was excellent. The car was clean and it felt like an upgrade from what I booked, as it was quite new (low mileage) and was very comfortable. I needed to pick it up early, which was accommodated quite graciously. I had a 900 mile drive in this vehicle with no issues.Reviewed May 9 2024

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10.0

Everything was perfect we will be renting from Hertz in North carolina againReviewed Apr 26 2024

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2.0

I opted to refill the gas tank myself, instead of paying for their gas service. I filled the tank less than a mile from drop-off. I even topped it up. After drop-off I received a bill for TWO GALLONS of gas that they claimed they put into the vehicle. There is no way they fit that much gas into that car. Had I not been paying attention, I would've been ripped off. Double check your final email receipt. You may not get it for a day or two.Reviewed Apr 8 2024

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4.0

Firstly, Picking the car up was inconvenient. The business card i tried to use could not be used because the chip could not be read. I was told that would be the only way that they could use a card (no swiping the card or even manually entering. So, I used my personal card, while exclaiming my dissatisfaction. Then, first car I picked was absolutely filthy and moved to another car that was less dirty. I went about my way and drove to Ft. Liberty for work and then returned the car a few days later. The return process was much better at least. When I received my receipt, the final charges do not seem in line with what was presented on Kayak, and I asked for a follow up email or phone call to see if I could speak with someone about the matter and still haven't been contacted.Reviewed Mar 25 2024

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10.0

Attendant was great. Car was just OK. Old and loudly squeaking breaks.Reviewed Sep 23 2023

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2.0

The car was old, burned a lot of gas. Drove 10 miles and droped a quarter of the gas tank. I’m pretty sure it had some engine problem. Very expensive for a mediocre car. Never doing business with hertz again.Reviewed Nov 16 2022

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6.0

The drop off location should not be used as a selectable location. No one was in the office, no drop off box is present, and when I called to change the location to a safe Hertz location 6 miles down the road, I was charged an extra fee out of my control.Reviewed Nov 6 2022

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6.0

Hertz was a nightmare to book with, and they're definitely penny pinching thieves. Modifying a booking is nearly impossible online, and if you try doing it over the phone, you'll get charged an additional 5% of the booking - absolutely ridiculous. If you decide to cancel and rebook because it's easier (AKA actually doable), you're the equally as screwed because even with a full month's notice, Hertz will not give a full refund and will instead pocket $50. The car we picked up was lovely and suited our needs, but they clearly didn't clean properly as there was a half-drank cup of soda in the car, especially concerning when Hertz declares they're doing extra cleaning because of Covid, I'm not convinced. I definitely recommend booking from any other vendor, Hertz is the worst.Reviewed Dec 30 2021

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2.0

The car I received was totally substandard. When driven over 60 mph the car felt like it was going to come apart. Very high mileage car that should not be in the fleet of a premium rental car company like Hertz.Reviewed Dec 20 2021

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6.0

The option of picking a car of my choice from a bunch of cars in the same class was nice.. The first car we chose the seatbelt lightg would not go out.. Pciked a second and half way through the trip our car started warning us that the keyless fob was at ero battery and be had better do something soon. We spent a couple of hours running down the necessary battery and figuring our how to pry open the case to change the bttery so that we didnt get locked out of our car while attending a wedding and festivities. Other than that the NC RDU Hertz experience was good.Reviewed Oct 19 2021

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4.0

Pros:Staff were patient and pleasant.Cons:The car was absolutely filthy inside and out. Apparently they did not have the staff to clean it. The interior was so bad I cleaned it myself that afternoon - smell, everything was covered in accumulated grime; the steering wheel was actually sticky (cloths used to clean came out black). Rented a premium model and it was at least 3/4 years old with dents and scratches. Also it was the lowest type of model in that category. Overall I was very disappointed with Hertz as it should be a premium rental agency. Will not use again as have had far better experience with ‘lower tier’ rental agenciesReviewed May 26 2021

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More

• What is the most popular car hire from Hertz in Raleigh?

  Premium (Chevrolet Suburban or similar) is the most frequently booked car hire type from Hertz in Raleigh.

• How many car hire locations does Hertz have in Raleigh?

  Hertz has 6 hire locations in Raleigh. Take a look at our Hertz hire location map to find the best car hire near you.

• Does Hertz have a car hire location at the airport: Raleigh-Durham airport (RDU)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Raleigh-Durham airport (RDU)?

  Yes